Pandabuy Review: Is Pandabuy Legit? Everything You Need To Know!

June 20, 2023

In the digital age, online shopping trends have opened doors to international markets. The pandabuy app is a prime example, allowing customers to conveniently purchase products from China. However, with the proliferation of e-commerce platforms, ensuring the legitimacy and trustworthiness of the companies we engage with is crucial. This article delves into the legality of Pandabuy app, shedding light on the company and providing insights to help readers make deliberate decisions. 

Understanding Pandabuy App

Pandabuy is an online retail platform that claims to offer a diverse selection of products at competitive prices. Its website showcases various categories, including electronics, fashion, home goods, and more. While the platform may appear appealing, evaluating its legitimacy before purchasing or divulging personal information is essential. 

Researching Pandabuy Legitimacy

To determine the legitimacy of the Pandabuy app, thorough research is crucial. When we examined the company’s website, it was observed that it offers purchasing, warehousing, and shipping services with no fee, along with user-friendly features for the clients to manage their orders; HD photos are available to look at the products and share with an ease of a single click. 

Pandabuy Domain Information

  • Domain:
  • Registrar: Alibaba Cloud Computing (Beijing) Co., Ltd. 
  • Registered On: April 21′ 2007
  • Updated On: June 8′ 2022
  • Name Servers: and

Customer Reviews & Ratings

Customer reviews and ratings are valuable resources for assessing a company’s legitimacy. We looked for independent review platforms, such as Trustpilot, where Pandabuy has a 3.7 rating, with 61 % of people having shared their good experiences while a smaller portion complained of high shipping fees.

Note: It is essential to look for reputable consumer websites to gather insights from individuals who have had prior experiences with Pandabuy. Pay attention to positive and negative reviews, considering product quality, delivery times, customer service, and overall satisfaction. 

Company Credentials & Trust Factors

Legitimate companies typically display information including business registration, address, and contact details that help establish customer trust. Pandabuy has mentioned the organization’s name on its website as “PANDA (UK) TECHNOLOGY CO” along with the official address as “CHASE BUSINESS CENTRE 39-41 CHASE SIDE LONDON UNITED KINGDOM N14 5BP.” 

Contact Details

Legitimate websites often include clear contact information, an accessible customer support system, and other information. While reviewing the company’s contact details, we found the information below.

Online Support

They are providing 24*7 online support by employing Pandabuy messenger.


Customer support email:

Business cooperation email:

Social Media Account


Pros Of Pandabuy

  • Wide Product Selection: Pandabuy offers a diverse range of products across various categories, providing customers with a wide selection. 
  • Competitive Pricing: The platform offers competitive prices, allowing customers to find cheaper products than other retailers. 
  • Convenience: Online shopping through Pandabuy provides comfort, as customers can browse and purchase products from their homes, saving time and effort. 
  • International Shipping: Pandabuy may offer international shipping, allowing customers from different regions to access their products and services. 

Cons Of Pandabuy

  • Legitimacy Concerns: There may be doubts surrounding the legitimacy of Pandabuy, as the company’s credibility and reputation are not well-established or widely known. 
  • Lack of Customer Reviews: Limited or unavailable customer reviews make it challenging to gauge the quality of products, customer service, and overall satisfaction. 
  • Limited Information: The website might need more comprehensive information about the company, such as its background, history, and policies, making it difficult for customers to make informed decisions. 
  • Potential Risks: Engaging with an unknown or potentially untrustworthy platform like Pandabuy carries the risk of poor product quality, delayed shipments, or inadequate customer support. 

Final Verdict 

Determining the legitimacy of a company like Pandabuy requires careful research and evaluation. While this article has no doubts about its legality, it highlights critical factors to consider when assessing the company’s legitimacy. However, remember to exercise caution, gather as much information as possible, and make an informed decision before engaging in any transactions or sharing personal information. 

Frequently Asked Questions About Pandabuy

  1. Does Pandabuy offer refunds or returns?

The website has mentioned a 14-day return policy for their products, but it is important to note that the consumers are responsible for covering the shipping charges.

  1. Are the products on Pandabuy authentic and genuine?

Due to limited customer reviews, it is challenging to determine the authenticity of products sold on Pandabuy. 

What are their shipping costs?

Shipping costs can be relatively high as goods are shipped from China to your country, spanning thousands of kilometers.

  1. Is my personal information safe with Pandabuy?

The website has SSL certification, which ensures that the information exchanged between the website and its users is encrypted. This provides security and prevents third parties from intercepting sensitive data like credit or debit card numbers.

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